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1. What is a Domain Name ?
 

A Domain Name is an Internet address (example shahnetdomains.com): it is similar to a permanent phone number or address. A domain name also allows you to receive e-mail at a customized e-mail address. If your organization's name is ACME Ltd., you could register the domain name acme.com and your e-mail address could be info@acme.com. 

2. How do I select a Domain Name ?
 

Domain Name should identify your company on the net. You can select your company name or your product name as your Domain Name. 
A valid Domain Name should have only letters, numbers, or hyphen ("-"). Domain Name cannot begin or end with a hyphen and it must have less than 63 characters, not including .COM .NET or .ORG.

3. How do I check availability of My Domain Name ?
 

You can check the availability of your Domain Name from shahnetdomains.com Home Page. 

4. How do I register a Domain Name ?
 

You can register a Domain Name by selecting either Standard Hosting Package or Park Domain Package.

5. What Is "Parking a Domain" ?
 

A Park Domain Name is a registered Domain to the owner but no actual web space is allocated. Parking a Domain Name ensures that the name you want now will be available when you wish to add content in the future.

6. What is the minimum time for activation of Domain name, once registered ?
 

Once shahnetdomains.com confirms that your Domain Name has been registered, it usually takes about 72 hours before it is visible to all users of the internet.

7. What is a Name Server and how it is related to a Domain Name ?
 

All Domain Names registered with Internic, should have minimum 2 Name Servers defined where a particular Domain Name will be hosted.

8. I have already registered a Domain Name, how do I host it on Shahnet Servers?
 

All Domain Names hosted on Shahnet Server have Name Servers as, NS1.SHAH-NET.COM ( 63.68.249.100) & NS2.SHAH-NET.COM. (198.68.200.129) You need to be a Registrant or Administrative Contact of the Domain Name to change the Name Severs as above. For more information, please email us.

1. What is Hosting ?
 

Hosting refers putting your web site on the Web Servers, which are 24 hours connected to Internet. Simply, it means putting your web site on the Internet. Only after Hosting, your site will be accessible from anywhere in the world.
Shahnet Web Hosting specializes in Virtual Web Hosting for professional web masters. You can place your web site on high performance web servers and establish your presence on the Internet, with your own unique Domain Name such as www.yourcompany.com.

2. What is the period of my Domain Name Registration & Web Hosting ?
 

Shahnet Standard Hosting Package is for the period of 1 year. It includes one year Domain Name Registration Fees & Web Hosting Charges. You can renew the Standard Hosting Package before completion of one year.

3. What type of Web Site can I host on Shahnet Server?
 

You can use your web space for any commercial purpose. We do not allow hosting of any Adult Sites, Sexually Explicit Materials, whether they be in graphical, text. video, sound encrypted, protected, proprietary or any other form or any other material restricted by government laws. For more information, read our Terms & Conditions. 

4. What features are available on Shahnet Web Servers?
 

Shahnet Standard Hosting Package includes the following,

Windows NT
Domain Name Registration 
10 MB Web Space
5 E-Mail IDs
Front Page Extensions
DSN / ODBC Access (Additional)
MS Access / SQL Server (Additional)
Web Based Control Panel to administer your web site

LINUX
Domain Name Registration 
10 MB Web Space
5 E-mail IDs
PERL Support
Front Page Extensions
MySQL Database (Additional)
Chillisoft ASP Support (Additional)
Web Based Control Panel to administer your web site

5. Do I have to pay separately for Domain Name Registration?
 

No ! Our Standard Hosting Package charges are inclusive of one year Domain Name Registration Fees.

6. How do I transfer files to my Web Site ?
 

Files can be transferred to the Web Server via File Transfer Protocol ( FTP ) using FTP clients such as FTP Voyager, Cute FTP etc. You can also transfer files using "Directory Management" feature of Shahnet Control Panel. Experienced Microsoft FrontPage users can "Publish" their sites to our server. 

7. Will I have unlimited access to update my pages?
 

Yes. You can access your account via FTP 24/7. As such, you can create and maintain your Web pages on your own computer and upload files to your Web site at your convenience.

8. Do you offer CGI-BIN / PERL ?
 

Yes ! We do offer CGI-BIN support for your scripts. We provider a separate CGI-BIN directory to our clients, where they can use their own scripts. For more help about using CGI/PERL scripts, email your queries to support@shahnetdomains.com.

9. Can I host a Web Site liked with a database ? 
 

Yes ! You can create web sites which have your own database. To link your database with your web site,  use "ODBC Manager" of Shahnet Control Panel.

10. What is ODBC ?
 

ODBC is acronym for OPEN DATABASE CONNECTIVITY. Using ODBC you can connect your Web Site to a Database located on Shahnet Web Server. For detailed procedure for configuring ODBC, see Control Panel Help.

11. What is Control Panel?
 

Control Panel is a service provided by Shah Net to their customers, through which they can administer their web site using any browser.

12. How to access Control panel of My Website ?
 

You will be provided a unique Username & Password for accessing your web site using Control Panel, once you have purchased Standard Hosting Package. For information about Control Panel features, check Control Panel DEMO.

13. What if I want to discontinue with services before one year ?
 

Refund will be given only in exceptional cases at Company's discretion.  

1. How do I make Payments to Shahnet?
 
You can select any of the following options mentioned while ordering Standard Hosting Package or Park Domain.
1

Pay online using your credit card through our secure server connectivity with WorldPay.  

2

Pay through Cheque or Demand Draft favoring Shahnet Technologies Pvt. Ltd. payable at Ahmedabad.

3

Pay by cash, at any of our offices mentioned in our contact us page.

For more information, email to support@shahnetdomains.com

 

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